Terms and Conditions

General Terms

By booking an appointment with Precious Moments Beauty Salon, clients agree to the following terms and conditions.

Clients must inform the salon of any relevant medical conditions, allergies, injuries, or pregnancy at the time of booking and prior to any treatment being carried out. Precious Moments Beauty Salon reserves the right to refuse treatment where it is deemed unsuitable or unsafe.

Gift vouchers are non-refundable and cannot be exchanged for cash. Vouchers are transferable and must be redeemed within six months of the date of purchase. Extensions to expiry dates are not permitted.

Treatment courses and promotional packages are non-refundable, non-transferable, and must be paid for in full at the time of purchase in order to qualify for any discounted rates or offers. All courses must be used within 12 months of purchase unless otherwise stated.

Prices, treatments, and promotional offers are subject to change without prior notice.

All Appointments require a non-refundable booking deposit.

New clients are requested to arrive at least 10 minutes prior to their appointment to complete the required consultation and client record forms.

A 24-hour patch test is mandatory for all new clients booking tinting, lash, or certain skin treatments. Failure to attend for a required patch test may result in the treatment being cancelled.

Clients attending pedicure treatments are advised to bring open-toed footwear to avoid damage to freshly applied polish.

Clients attending lash treatments should arrive without eye makeup where possible to ensure the best treatment results.

For waxing treatments, clients are advised to avoid swimming, sunbeds, saunas, steam rooms, and excessive heat exposure for at least 24 hours before and after treatment.

For spray tanning treatments, clients are advised to avoid moisturisers, perfumes, deodorants, and tight clothing prior to their appointment. Loose, dark clothing is recommended following treatment.

During peak periods, weekends, and selected treatments, a deposit or full prepayment may be required to secure appointments.

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Cancellation Policy

Precious Moments Beauty Salon reserves appointment times exclusively for each client. We kindly request a minimum of 24 hours’ notice for any cancellation or rescheduling of appointments.

Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee of up to 100% of the treatment cost.

Failure to attend an appointment without notice (“no-show”) may result in the full treatment cost being charged and future bookings requiring prepayment.

Clients arriving late may have their treatment time reduced to avoid impacting subsequent appointments. Full treatment charges may still apply.

Precious Moments Beauty Salon reserves the right to amend these terms and conditions at any time without prior notice.